Frequently Asked Questions About Home Care
Divine Living Homecare provides non-medical home care in Hingham, Cape Cod, Plymouth County, and throughout nearby South Shore communities. These answers explain our services, how to explore care, and the details to review before making arrangements.
Frequently Asked Questions About Home Care
Divine Living Homecare provides non-medical home care in Hingham, Cape Cod, Plymouth County, and throughout nearby South Shore communities. These answers explain our services, how to explore care, and the details to review before making arrangements.
About Divine Living Homecare
What is Divine Living Homecare?
Divine Living Homecare is a non-medical home care agency based in Hingham, Massachusetts. We provide assistance with personal routines, companionship, and everyday activities for people who need support at home.
Who owns Divine Living Homecare?
Christine Andrade is the owner and CEO of Divine Living Homecare. Her experiences with aging family members helped shape her commitment to compassionate care that respects dignity and independence.
Where do you provide home care?
We serve Hingham, Cohasset, Hull, Scituate, Norwell, Weymouth, Hanover, Rockland, Duxbury, and Marshfield. Contact us to confirm availability at the address where care is needed.
Where is your office?
Our office is located at 99 Derby St, Suite 200, Hingham, MA 02043. Call 781-342-1034 to discuss your care needs.
Understanding Our Services
What home care services do you offer?
We offer senior home care, personal care, companion care, Alzheimer’s and dementia care, respite care, hospital-to-home support, and 24-hour and live-in care options. Services and schedules are discussed according to individual needs.
What is the difference between home care and home health care?
Non-medical home care helps with everyday activities and companionship. Home health care provides clinical services such as skilled nursing or therapy. A person may need both, with separate responsibilities and arrangements.
What does personal care include?
Personal care includes assistance with bathing, dressing, grooming, toileting, and related routines. Tell us which activities require help and how much assistance is needed so we can discuss an appropriate arrangement.
What does companion care include?
Companion care focuses on conversation, social connection, and shared activities. Visits may include reading, music, games, or other familiar interests. Any additional assistance should be discussed before services begin.
Can someone receive both personal care and companionship?
Yes. A person may need hands-on assistance with personal routines and also benefit from company. We can discuss both types of needs when reviewing the proposed services.
Does home care replace help from family members?
Home care can supplement family involvement. Relatives may continue providing some assistance while caregivers cover agreed tasks or hours. Discuss who will handle each responsibility so expectations are clear.
Alzheimer’s and Dementia Care
What support do you offer for people living with dementia?
We offer non-medical assistance with personal care, familiar routines, companionship, and everyday activities. The care discussion should address the person’s current abilities, preferences, and the amount of help required.
Can care include reminders and guidance through daily routines?
Yes. Guidance through agreed daily activities can be discussed as part of dementia support. Explain where reminders are helpful and where hands-on assistance is also needed.
Can dementia care provide relief for a spouse or adult child?
Yes. Respite support can give family caregivers time away while their loved one receives the agreed assistance. Availability and services depend on the person’s needs and requested schedule.
24-Hour and Live-In Care
Are 24-hour care and live-in care the same?
No. A 24-hour arrangement generally uses caregiver shifts to cover the day and night. Live-in care includes designated sleep and break periods. The overnight needs and staffing expectations must be reviewed before choosing an arrangement.
Does a live-in caregiver remain awake all night?
A live-in arrangement should not be assumed to include continuous awake overnight coverage. If someone needs frequent overnight assistance or an awake caregiver, discuss that requirement with our team.
Can I request overnight help?
Yes. Contact us to describe when help is needed, how often assistance is required, and whether a caregiver must remain awake. An appropriate arrangement and staffing availability must be confirmed.
Respite and Hospital-to-Home Support
What is respite care?
Respite care provides assistance for a person while their usual family caregiver rests, works, attends appointments, or handles other responsibilities. It can include personal care or companionship according to the agreed arrangement.
Can I request respite care while I travel?
Yes. Discuss the dates, daily tasks, overnight needs, and family contact arrangements with us. Any extended coverage must be confirmed before you rely on it.
Can you provide help after a hospital or rehabilitation stay?
Yes. We offer non-medical hospital-to-home support with daily routines and personal care. Share the anticipated discharge date and assistance needed. Clinical services must be arranged separately with appropriate healthcare providers.
Can care begin on the day of discharge?
You can request that start date, but services depend on care needs and staffing availability. Contact us early and confirm arrangements before assuming coverage is in place.
Scheduling and Getting Started
Do I need to choose a service before contacting you?
No. Describe what has become difficult, where care is needed, and when assistance would help. We can discuss relevant services without requiring you to arrive with a complete plan.
Can I arrange care for a parent if I live elsewhere?
Yes. Family members outside the area are welcome to contact us about a loved one in our service communities. Identify who should participate in care discussions and serve as the primary contact.
How soon can home care start?
Start dates depend on the services, schedule, and caregiver availability. Call us to discuss your preferred timeline. A start date is confirmed only after arrangements have been finalized.
Is there a minimum number of hours per visit?
Contact us to confirm current minimum visit lengths and scheduling requirements. These details should be reviewed along with pricing before services begin.
Can the schedule change later?
You can request a review when needs change. Revised hours or services depend on the assistance required and staffing availability. Contact the agency before relying on additional coverage.
What if my loved one is uncomfortable accepting assistance?
Include them in the conversation whenever possible. Ask which tasks they would welcome help with and what concerns them. Share preferences about privacy, routines, and communication when discussing care.
What should we confirm about caregivers before starting?
Ask our team about screening, experience relevant to the requested services, caregiver assignments, communication, and coverage when someone is unavailable. Confirm the agency’s current practices directly rather than assuming a particular process.
Costs and Payment
How much does home care cost?
The cost depends on the services, hours, and care arrangement. Contact Divine Living Homecare for current pricing. Regional estimates on our Cost of Home Care page are planning references, not agency quotes.
What payment options does Divine Living Homecare list?
Our listed payment options are private pay, long-term care insurance, and Medicaid. Contact us to confirm the specific policy or program, applicable services, authorization requirements, and billing arrangements before care begins.
How can I find out whether my long-term care insurance applies?
Contact your insurer to verify home care benefits, eligibility requirements, waiting periods, limits, and provider requirements. Then discuss the policy with Divine Living Homecare to confirm whether the proposed services and billing arrangement fit.
Contacting Divine Living Homecare
How do I get started?
Call 781-342-1034, email info@divinelivinghomecare.com, or complete our contact form. Share the location, assistance needed, and preferred schedule so we can discuss options and next steps.
Have a Question About Your Family’s Situation?
We welcome conversations about what has changed and where support would help.
Call 781-342-1034 or complete the form below to get started with home care.
Divine Living Homecare
99 Derby St, Suite 200
Hingham, MA 02043
info@divinelivinghomecare.com